FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our products and services. We specialize in custom cardboard displays and packaging solutions, including floor displays, counter displays, hook displays, standees, and packaging boxes. Our products are fully customizable to meet your branding and display needs. Whether you’re looking for information on customization options, production timelines, or shipping details, our FAQ page is here to provide clear, helpful answers to guide you through every step of your order process.

1. What products do you offer?
We offer a wide range of customized display and packaging solutions, including:

  • Cardboard Floor Displays
  • Cardboard Counter Displays
  • Cardboard Hook Displays
  • Cardboard Standees
  • Custom Packaging Boxes
    All our products are made with high-quality, eco-friendly materials and are fully customizable to perfectly showcase your brand and products.

2. Can I customize the design of the displays and packaging?
Yes, we offer full customization for all our products. Whether it’s size, structure, color, print designs, or brand logos and text, you can adjust everything to meet your needs. Our team will work closely with you to ensure the design matches your brand image while achieving optimal display functionality.

3. How do I place an order?
Placing an order is easy. You can contact our sales team via our website or email. We’ll guide you through the design process, provide a quote based on your specifications, and assist with the production timeline.

4. What materials are used to make your displays and packaging?
We use high-quality, recyclable cardboard materials that ensure durability and sustainability. All materials meet international environmental standards, and are strong and stable enough for various retail environments.

5. What is the minimum order quantity (MOQ)?
The MOQ varies depending on the product type and the level of customization required. Typically, the MOQ for cardboard displays is low, while custom packaging boxes may have a higher MOQ based on design and specifications. Please contact us for more accurate MOQ details.

6. Can I provide my own design, or do you help with the design?
Yes, you can provide your own design. Alternatively, we offer professional design services to help you create the perfect display or packaging. Our design team will collaborate with you to develop a solution that best reflects your brand and product characteristics. We provide full-service support from concept to production.

7. How long will it take to receive my order?
The production lead time depends on the complexity of your order and the quantity. Generally, custom displays and packaging take 2 to 4 weeks for production. Once we receive your design approval, we’ll give you a more precise delivery timeline.

8. Do you offer worldwide shipping?
Yes, we offer worldwide shipping to ensure your products arrive safely and on time. We work with reliable shipping partners to provide competitive shipping rates, depending on your destination.

9. What payment methods do you accept?
We accept various payment methods, including bank transfer, credit card, and PayPal. A deposit is typically required before production starts, and the remaining balance is due before shipment. Specific payment terms will be discussed when you confirm your order.

10. Are your products environmentally friendly?
Yes, environmental sustainability is one of our core values. All of our cardboard materials are sourced from sustainable forests and meet FSC certification standards. We adhere to international environmental regulations during production to minimize our ecological footprint.

11. Do you offer samples?
Yes, we offer samples to allow you to evaluate the quality and design of our products before placing a full order. Samples may be free or subject to a charge, depending on the product. Please contact us to request a sample and discuss any associated costs.

12. How can I get a quote for my project?
To receive a quote, simply provide us with the details of your project, including product type, size, customization requirements, and order quantity. We’ll quickly prepare a tailored quote for you. If you have a budget in mind, we can also propose different options to fit your needs.

13. What happens if I need to make changes after placing an order?
If you need to make changes after confirming your order, please contact us as soon as possible. We will try our best to accommodate any modifications. However, once production has begun, additional charges or delays may occur. Be sure to communicate all details before confirming your order.

14. Do you provide after-sales support?
Yes, we offer after-sales support to ensure that you are completely satisfied with our products. If you experience any issues or need assistance after receiving your order, our customer service team will be available to assist you and resolve any concerns.

15. Can I request a product catalog?
Yes, we can provide you with a digital product catalog. Please contact us to request a copy, and we’ll be happy to send it to you along with pricing information.

16. Do you support large-volume orders?
Yes, we are able to handle large-volume orders and offer highly competitive pricing. Our production capabilities and flexible manufacturing processes allow us to meet large orders efficiently. Bulk orders also receive special pricing, and we will provide you with an estimated production timeline.

17. Do you offer integrated design and packaging services?
Yes, we provide one-stop design and packaging solutions. From display design to packaging box customization, we’ll ensure your brand is consistently represented across all materials.

18. How do you ensure product quality?
We strictly adhere to the ISO 9001 quality management system. Every product undergoes rigorous quality control during production to ensure that you receive products that meet our high standards. We conduct detailed inspections of every batch before shipping.

19. What industries are your displays suitable for?
Our displays are suitable for a variety of industries, including retail, food, cosmetics, beverages, electronics, home goods, and more. Whether in stores, supermarkets, trade shows, or temporary promotional events, our cardboard displays are designed to increase product visibility and sales.

Customizable displays featuring interactive elements in digitally printed custom packaging for better customer engagement.

Contact Us to customize your display and get started on your next project!

We are your best solution for Custom Packaging

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